Introduction
At House of Chhaya, we deeply value the trust our customers place in us and are committed to the secure handling of transactions and the privacy of personal information. This Privacy Policy outlines how House of Chhaya Private Limited, along with its affiliates ("House of Chhaya," "we," "us," "our"), collects, uses, shares, and safeguards your personal information through our website houseofchhaya.in. While our website is accessible without registration for browsing, certain sections and services require user registration. Please note that we primarily store and process personal information within India, and such processes are subject to India's data protection and privacy laws, which may differ from those in your country.

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Collection of Information
House of Chhaya collects personal information that identifies you and relates to your demographics. This information is gathered when you interact with our platform, services, or us directly. The types of personal information we may collect include, but are not limited to, your name, contact details, and occupation. For specific services or products, we may also require sensitive personal information, such as payment details, KYC information, shopping behavior, and preferences. Our primary aim is to offer a personalized, safe, and efficient shopping experience.

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Use of Collected Information
We use the collected personal information to provide requested services, improve customer experience, resolve disputes, and conduct marketing activities. Your information helps us tailor our offerings to better match your preferences and enhance overall service safety. We might also use your data for market research and analysis to continually improve our product and service range.

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Cookies and Tracking Technologies
House of Chhaya utilizes cookies and similar technologies to analyze web page flow, promotional effectiveness, and ensure a trusted and safe environment on our platform. These cookies are essential for providing certain services and features, improving user experience, and delivering targeted content based on user interests.

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Sharing of Personal Information

Any personal information received will only be used to fill your order. We will not sell or redistribute your information to anyone.

 

Your Rights and Choices
House of Chhaya empowers you with the ability to access, correct, and update your personal information. You have the right to opt-out of promotional communications and can manage your preferences through our platform or by contacting us directly.

 

Consent
By using the House of Chhaya platform or providing us with your information, you consent to our collection, use, and sharing of your personal information as described in this Privacy Policy. If you do not agree with these terms, please refrain from using our platform and services.

 

Policy Updates
This Privacy Policy may be updated periodically to reflect changes in our practices or regulatory requirements. We encourage you to review our Privacy Policy regularly to stay informed about how we are protecting your information.